Review our clear, transparent policies outlining terms, privacy practices, and guidelines to ensure trust, security, and smooth user experience.
Last Updated: July 26, 2025
Thank you for shopping with YourCompany. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
Certain items such as digital products, perishable goods, and personalized items are non-returnable.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to your original payment method.
Shipping charges are non-refundable.
3. Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact our support team.
4. Shipping You will be responsible for paying the shipping costs for returning your item unless the return is due to our error (defective or incorrect product).
5. Contact Us For any questions about returns, email us at returns@yourcompany.com.